Erin is available for hire

Erin Stewart

Verified Expert in Design

UX Designer

Location

查塔努加，田纳西州，美国

至今成员总数

December 2, 2015

Erin has over 10 years of experience in product design and agile product management, leading various responsive web and native app projects for eCommerce, B2C, 和B2B组织. She works with US and global organizations ranging from startups to large Fortune 500 companies to create inspired and innovative products. 她还喜欢帮助建造新房子, 敏捷产品团队，精通敏捷, Scrum, and Kanban.

Portfolio

Work Experience

Owner |产品与用户体验策略师

2016 - PRESENT

风景西部设计有限责任公司

Provided freelance and contract user experience, product management consulting, and leadership.
Helped companies build Agile product teams and establish the iterative design to development processes.
Worked with startups to lead UX and product strategy for new products.
Collaborated with large eCommerce companies to optimize cross-device experiences for maximum conversion rates and AOV through user experience improvements.
Worked with education tech companies and professional associations to create engaging online community experiences that sell courses and memberships.
Led product design for a video-based learning platform startup that provides easy-to-use course authoring and a mobile-first learner experience.
Created web and native applications for B2B SaaS companies, 通常利用ML和AI, 解决广泛的业务需求, 比如人力资源员工敬业度, 财务/法律文件处理, medical research, 运营应急管理.
Led a product redesign for a finance B2B SaaS product that provides billing and revenue management for subscription services and SaaS products.

技术:A/B测试, Web App UI, Data-heavy Design, 交互原型, User Requirements, Visual Design, Mobile Web, Agile UX, 软件即服务(SaaS), Adobe Illustrator, 数码产品设计, Marvel App, UX Prototyping, Mockups, iOS, Android, Writing & Editing, Enterprise, Enterprise Design, Higher Education, E-learning, 响应式Web应用, 教育门户网站, 学习管理系统(LMS), Product Roadmaps, Usability, 以用户为中心的设计, 电子商务平台, 产品管理, Product Ownership, Scrum, 最小可行产品(MVP), Mobile UX, User Testing, Conversion Rate, Mobile eCommerce, eCommerce Analysis, Conversion, Onboarding, 电子商务网页设计, Kanban, User Stories, Style Guides, Training, Training & 培训内容开发, Edtech Design, 教育科技(Edtech), Education, User Journeys, Enterprise SaaS, Product Pages, B2C, B2B2C, 企业对企业对消费者(B2B2C), B2B, Design Leadership, Technical Design, Design, 教学设计, Team Leadership, Accessible Design, Web Accessibility, Market Research, Mobile Mapping, Mapping, CRM Design, 交互设计(IxD), Interactive UX, Weather, Point Clouds, Retail & Wholesale, Stripe Checkout, Figma, Accessibility, 转化率优化(CRO), User Research, 敏捷产品管理, B2B Designer, Product Design, User Flows, Web App Design, Web App UX, App UX, Web UI, SaaS Design, SaaS, Web UX, UX Audits, Web Design, 复杂应用程序用户界面, Mobile UI, Responsive, Usability Testing, eCommerce UI, eCommerce Design, eCommerce, UX Design, UI Design, 用户体验(UX), Wireframing, Google Hangouts, Slack, Asana, Trello, Pivotal Tracker, Jira, Google Docs, Lucidchart, Validately, Usertesting.com, Marvel, InVision, Sketch, Shopify, Shopify Design, User Interviews, Research, 竞争分析, Market Research & Analysis, Web, Design Systems, Customer Journeys, Prototyping, User Personas, MVP Design, 产品基准测试, 车间便利化, Mobile App Design, 响应式网页设计(RWD), SaaS产品管理, 产品策略顾问, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, UX Research, Product Discovery, 定性研究, 定量研究, Research Reports, 远程用户测试, Fintech, User Journey Maps, 信息架构(IA), White Labeling, Mobile UI Design, Management, Dashboards, 数据可视化, Dashboard Design, File Sharing, Mobile Design, Mobile UX Design, Machine Learning, Data Science, Reports, 人工智能(AI), WCAG 2, 最佳设计实践, 施工管理, 登陆页面设计, Rapid Prototyping, Mobile First, Ideation, 组件库, Branding, UX Documentation, Layout, UI Libraries, Copywriting, Mobile, User Engagement, Design Thinking, Design Research, UX Review, Web UX Design, 点击率(CTR), 搜索引擎优化(SEO), WebApp, UI Audits, Leadership, CX Strategy, Consulting, Shopping Carts, Checkout, WordPress, Marketplace Design, Online Auctions, WooCommerce, WP eCommerce, 产品详细信息页面, 内容管理系统(CMS), 商业智能(BI), Journey Mapping, Workshops, 数字创新, 预测分析, Agile, 无节制远程可用性测试, UserZoom, 项目管理, Personas

电子商务用户体验负责人

2013 - 2016

CustomInk

主导跨设备的框架设计, interactive custom t-shirt design lab to replace the current lab.
Led a project design team that included one additional UX designer, two visual designers, and me.
Managed product and led UX development for CustomInk's new responsive style guide/UI framework, which supports UI development for our continuous deployment product development team.
管理产品和领导用户体验开发的助推器.com eCommerce buyer experiences, including shopping cart and product pages.
领导用户体验设计的助推器.Com的移动优先响应式购物车.

技术:A/B测试, Web App UI, 交互原型, User Requirements, Visual Design, Mobile Web, Agile UX, Lean UX, Adobe Illustrator, 数码产品设计, UX Prototyping, Mockups, Writing & Editing, 响应式Web应用, Product Roadmaps, Usability, 以用户为中心的设计, 电子商务平台, 产品管理, Product Ownership, Mobile UX, User Testing, Conversion Rate, Mobile eCommerce, eCommerce Analysis, Conversion, 电子商务网页设计, Kanban, User Stories, Style Guides, Training & 培训内容开发, Training, Jira, CSS3, HTML5, User Journeys, Product Pages, B2C, Design Leadership, Technical Design, Design, Team Leadership, Slack, Google Hangouts, Market Research, 交互设计(IxD), Interactive UX, Retail & Wholesale, 转化率优化(CRO), User Research, 敏捷产品管理, Product Design, User Flows, Web App UX, Web App Design, App UX, Web UI, Web UX, UX Audits, Web Design, 复杂应用程序用户界面, Mobile UI, Responsive, Usability Testing, eCommerce UI, eCommerce Design, eCommerce, UX Design, UI Design, 用户体验(UX), Wireframing, Google Docs, Usertesting.com, Sass, CSS, HTML, InVision, Sketch, Balsamiq, Fashion, User Interviews, Research, 竞争分析, Market Research & Analysis, Web, Design Systems, Customer Journeys, Prototyping, User Personas, MVP Design, 产品基准测试, 车间便利化, 响应式网页设计(RWD), SaaS产品管理, 产品策略顾问, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, UX Research, Product Discovery, 定性研究, 定量研究, Research Reports, 远程用户测试, User Journey Maps, 信息架构(IA), Mobile Design, Mobile UX Design, Reports, 最佳设计实践, 登陆页面设计, Rapid Prototyping, Mobile First, Ideation, 组件库, Branding, UX Documentation, Layout, UI Libraries, Copywriting, Mobile, User Engagement, Design Thinking, Design Research, UX Review, Web UX Design, 点击率(CTR), 搜索引擎优化(SEO), WebApp, CX Strategy, Shopping Carts, Checkout, 产品详细信息页面, 商业智能(BI), Journey Mapping, Workshops, 数字创新, Agile, 无节制远程可用性测试, 项目管理, Personas

教育技术用户体验负责人

2013 - 2015

YourMembership

Led responsive UX efforts for client implementations of YourMembership Learning's highly customizable Learning Management System (LMS).
Led responsive UX design for a redesign of Intel's Retail Edge online education and certification program and Intel's Reseller Training app.
Oversaw UI development and visual design for Intel's Retail Edge program.
Worked on responsive UX design for Congress of Neurological Surgeon's (CNS) Neurosurgery Wiki.
Worked on American College of Cardiology's board exam test prep app.

技术:Web App UI, Data-heavy Design, 交互原型, User Requirements, Visual Design, Mobile Web, Agile UX, 软件即服务(SaaS), Balsamiq Mockups, 数码产品设计, UX Prototyping, Mockups, Enterprise, Enterprise Design, Higher Education, E-learning, 响应式Web应用, 教育门户网站, 学习管理系统(LMS), Usability, 以用户为中心的设计, Mobile UX, Onboarding, Edtech Design, 教育科技(Edtech), Education, User Journeys, Enterprise SaaS, B2B2C, 企业对企业对消费者(B2B2C), B2B, Design Leadership, Design, 教学设计, Accessible Design, Web Accessibility, 交互设计(IxD), Interactive UX, Accessibility, 敏捷产品管理, B2B Designer, Product Design, User Flows, Web App UX, Web App Design, App UX, Web UI, SaaS Design, SaaS, Web UX, UX Audits, Web Design, 复杂应用程序用户界面, Mobile UI, Responsive, UX Design, UI Design, 用户体验(UX), Wireframing, Google Docs, InVision, Sketch, Balsamiq, 竞争分析, Market Research & Analysis, Web, Design Systems, Prototyping, User Personas, MVP Design, 产品基准测试, 车间便利化, 响应式网页设计(RWD), 产品策略顾问, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, Product Discovery, 信息架构(IA), White Labeling, Dashboards, 数据可视化, Dashboard Design, Mobile Design, Mobile UX Design, Reports, WCAG 2, 最佳设计实践, Rapid Prototyping, Ideation, Branding, UX Documentation, Layout, UI Libraries, Copywriting, User Engagement, Design Thinking, UX Review, Web UX Design, WebApp, CX Strategy, Consulting, Workshops, 数字创新, Agile, Personas

产品经理|用户体验负责人

2012 - 2013

Brazen Careerist

Worked with the CEO, CTO, and COO to turn high-level business goals into a product roadmap.
Owned user experience and interaction design decisions for a new virtual career fair/live interview chat SaaS product, 使用工作流图, wireframes, mockups, 快速原型向利益相关者传达概念.
Served as an Agile Scrum team product owner for Brazen Connect, 我们的企业SaaS虚拟招聘会, open house, live interview, 以及网络活动平台.
Led the redesign of our corporate website to highlight our new B2B SaaS product.
Trained and mentored digital marketing staff and web interns on HTML, CSS, UI布局最佳实践, 内容策略.
在整个公司工作, 特别是在账户方面, sales, 以及营销团队的领导, 识别产品机会, 进行需求收集会议, and document requirements for product backlog and upcoming releases.

技术:Web App UI, 交互原型, User Requirements, Visual Design, Agile UX, 软件即服务(SaaS), Balsamiq Mockups, 数码产品设计, UX Prototyping, Mockups, Writing & Editing, 响应式Web应用, Product Roadmaps, Usability, 以用户为中心的设计, 产品管理, Product Ownership, Scrum, 最小可行产品(MVP), User Testing, Conversion Rate, 转化率优化(CRO), Onboarding, User Stories, Style Guides, Training & 培训内容开发, Training, Jira, CSS3, HTML5, User Journeys, Enterprise SaaS, B2B2C, 企业对企业对消费者(B2B2C), B2B, Design Leadership, Technical Design, Design, Accessible Design, Web Accessibility, Market Research, jQuery, 交互设计(IxD), Interactive UX, Accessibility, User Research, 敏捷产品管理, B2B Designer, Product Design, User Flows, Web App UX, Web App Design, App UX, Web UI, SaaS Design, SaaS, Web UX, Web Design, 复杂应用程序用户界面, Responsive, Usability Testing, UX Design, UI Design, 用户体验(UX), Wireframing, Bootstrap, Google Docs, CSS, HTML, Balsamiq, User Interviews, Research, 竞争分析, Market Research & Analysis, Web, Design Systems, Customer Journeys, Prototyping, User Personas, MVP Design, 产品基准测试, 车间便利化, 响应式网页设计(RWD), SaaS产品管理, 产品策略顾问, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, UX Research, Product Discovery, 定性研究, 定量研究, Research Reports, User Journey Maps, 信息架构(IA), White Labeling, Dashboards, 数据可视化, Dashboard Design, Reports, 最佳设计实践, 登陆页面设计, Rapid Prototyping, Ideation, UX Documentation, Layout, UI Libraries, Copywriting, User Engagement, Design Thinking, UX Review, Web UX Design, WebApp, CX Strategy, WordPress, 内容管理系统(CMS), 商业智能(BI), Journey Mapping, Workshops, 数字创新, 无节制远程可用性测试, 项目管理

用户体验顾问

2011 - 2011

CGI Federal

领导移动开发最佳实践研究.
Researched and evaluated native and mobile web application development options.
Advised healthcare team leadership on mobile user experience best practices.
Created wireframes for recommended features for MyMedicare.gov mobile website.

技术:Web App UI, User Requirements, Mockups, Adobe Creative Suite, Usability, 以用户为中心的设计, Technical Design, Design, 交互设计(IxD), Interactive UX, Product Design, User Flows, Web App UX, Web App Design, App UX, Web UI, SaaS Design, SaaS, Web UX, 复杂应用程序用户界面, UX Design, UI Design, 用户体验(UX), Wireframing, Research, Market Research & Analysis, Web, 响应式网页设计(RWD), UI Components, UX Strategy, UX Wireframes, User Scenarios, Dashboards, 数据可视化, Dashboard Design, Reports, WCAG 2, 最佳设计实践, Rapid Prototyping, Ideation, UX Review, Web UX Design, WebApp, CX Strategy, Consulting

用户体验主管/Web应用开发人员

2010 - 2011

博思艾伦汉密尔顿

主导用户体验, prototyping, 前端开发, and user research/testing for internal business intelligence web apps.
Worked with clients/senior level stakeholders to gather requirements, 建立时间表, and plan products.
Produced wireframes for new business intelligence web applications requested by company leadership.
Conducted user training sessions and wrote user documentation.
改进的业务流程, data collection, and reporting practices through technical solutions and enhanced business processes.

技术:Web App UI, Data-heavy Design, User Requirements, 软件即服务(SaaS), Mockups, Enterprise, Enterprise Design, Usability, Training & 培训内容开发, Training, CSS3, HTML5, B2B, Technical Design, Design, CRM Design, Bootstrap, 交互设计(IxD), Interactive UX, B2B Designer, Product Design, User Flows, Web App UX, Web App Design, App UX, Web UI, SaaS Design, SaaS, Web UX, 复杂应用程序用户界面, UX Design, UI Design, 用户体验(UX), Wireframing, jQuery, CSS, HTML, Microsoft Office, Adobe Creative Suite, Research, Market Research & Analysis, Web, UI Components, UX Strategy, User Scenarios, 定量研究, Dashboards, 数据可视化, Dashboard Design, Reports, 最佳设计实践, Rapid Prototyping, Ideation, UX Review, Web UX Design, WebApp, 商业智能(BI)

网络开发和培训专家

2008 - 2010

St. 马里兰玛丽学院

Oversaw all project management and led front-end web development and site architecture for a college website, 并支持内容管理系统.
Led site content migration and redesign projects supporting the implementation of a new content management system.
写了一个网页风格指南, Web技术指南, 社交网络指南, CMS用户文档, 以及学院的其他培训文件.
Created and managed the college's CMS training and user support program supporting over 200 web editors.
管理Web服务实习生项目.
Managed social networking guidelines and training efforts for the college.
Supervised web content development of all offices and departments on campus.

技术:模型，写作 & Editing, Higher Education, 教育门户网站, Style Guides, Training, Training & 培训内容开发, Edtech Design, 教育科技(Edtech), Education, Design, jQuery, Accessibility, User Flows, Web UI, Web Design, UX Design, UI Design, 用户体验(UX), Wireframing, XML/XSLT, CSS, HTML, Adobe Creative Suite, Market Research & Analysis, Web, UI Components, 登陆页面设计, Web UX Design, 搜索引擎优化(SEO), WordPress, 内容管理系统(CMS)

Education

2009 - 2011

信息管理硕士

马里兰大学，学院公园-马里兰州

2005 - 2008

经济学学士学位

St. 马里兰玛丽学院-马里兰州

Skills

Tools

Usertesting.com, Validately, Trello, Slack, Google Hangouts, Figma, Jira, Marvel, Balsamiq Mockups, InVision, Sketch, Marvel App, Pivotal Tracker, Adobe Illustrator, WP eCommerce, Balsamiq, Google Docs, Adobe Creative Suite, Microsoft Office, Lucidchart, Asana, Stripe Checkout

Languages

Css3, html5, html, css, xml / xslt

Platforms

MacOS, Shopify, Web, Mobile, WordPress, UserZoom, iOS, WooCommerce, Android

Industry Expertise

教育，教育技术，零售 & Wholesale, Fashion

Other

UX Audits, Web UX, Web UI, Market Research, Mobile UI, User Journeys, Mockups, Enterprise SaaS, SaaS, SaaS Design, 软件即服务(SaaS), 电子商务平台, App UX, Enterprise, Enterprise Design, Data-heavy Design, Web App UI, A/B Testing, Training & 培训内容开发, 产品管理, Product Ownership, Onboarding, Usability Testing, Scrum, Lean UX, 教育门户网站, 学习管理系统(LMS), Higher Education, Web App UX, Web App Design, User Flows, Product Roadmaps, Product Pages, CRM Design, B2C, B2B2C, B2B, 转化率优化(CRO), 最小可行产品(MVP), 用户体验(UX), 电子商务网页设计, UI Design, Kanban, Training, Usability, Mobile Web, Mobile UX, Responsive, User Stories, Wireframing, Product Design, User Testing, 交互原型, 以用户为中心的设计, User Requirements, Agile UX, UX Design, Style Guides, Conversion Rate, eCommerce UX, eCommerce, E-learning, Design Leadership, Technical Design, Edtech Design, Design, 数码产品设计, 教学设计, Team Leadership, B2B Designer, UX Research, Visual Design, Prototyping, Rapid Prototyping, User Interviews, User Research, eCommerce Design, eCommerce UI, Mobile eCommerce, eCommerce Analysis, Accessibility, Accessible Design, Web Accessibility, Conversion, 响应式Web应用, 响应式网页设计(RWD), 用户界面(UI), Web Design, Writing & 编辑，研究，竞争分析，市场研究 & Analysis, Design Systems, Customer Journeys, User Personas, MVP Design, 产品基准测试, 车间便利化, Mobile App Design, SaaS产品管理, 产品策略顾问, UI Components, UX Strategy, Customer Portals, UX Wireframes, Strategy, User Scenarios, Product Discovery, 定性研究, 定量研究, Research Reports, 远程用户测试, Fintech, User Journey Maps, 信息架构(IA), White Labeling, Mobile UI Design, Management, Dashboards, 数据可视化, Dashboard Design, Mobile Design, Mobile UX Design, Reports, WCAG 2, 最佳设计实践, 登陆页面设计, Mobile First, Ideation, 组件库, UX Documentation, Layout, UI Libraries, User Engagement, Design Thinking, Design Research, 企业对企业对消费者(B2B2C), UX Review, Web UX Design, 点击率(CTR), WebApp, UI Audits, Leadership, CX Strategy, Consulting, Shopping Carts, Checkout, 产品详细信息页面, 内容管理系统(CMS), 商业智能(BI), Journey Mapping, Workshops, 数字创新, 预测分析, Agile, 无节制远程可用性测试, 项目管理, Personas, Native Mobile Apps, Mobile Mapping, Mapping, Sass, Shopify Design, File Sharing, Machine Learning, Data Science, 人工智能(AI), 施工管理, Branding, Copywriting, Marketplace Design, Online Auctions, Bootstrap, jQuery, UX Prototyping, 交互设计(IxD), 复杂应用程序用户界面, Transactions, Interactive UX, 敏捷产品管理, Weather, Point Clouds, 搜索引擎优化(SEO)

Experience

用户体验(UX) - 14年产品设计——12年用户研究——10年 UX审计——10年 B2B设计师- 9年电子商务设计- 7年转化率优化(CRO) - 5年

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